Kraken refuses to pay extortionists after staff filmed internal client systems
ZS
Zora Sullivan
Kraken · Apr 14, 2026
Source: DojiDoji Data Terminal
Around 2,000 Kraken user accounts were potentially viewed after a criminal group obtained videos of the exchange's internal systems. Kraken Chief Security Officer Nick Percoco announced that attackers filmed support staff accessing internal client systems and are using that footage to demand an unspecified payment.
Kraken stated that its systems were never fully breached and customer funds were not at risk. The exposure occurred across two separate incidents, the first in February 2025 and a second more recent event. Kraken has since shut down one extortion attempt and is working with federal law enforcement to investigate the criminal group.
Kraken
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